BC Poverty Reduction Coalition
Some good news regarding Pacific Blue Cross! The following information came out this morning from the BCTF.
Pacific Blue Cross has informed us that the improvements to the plan will be in operation by the end of December 2014. That means they will process claims subject to the changes, and the call centre will be aware of the new benefits and limits, and will be able to answer members’ questions.
Pay direct transactions will be processed under the improved plan.
As the improvements are retroactive, claims submitted from August 1 to the date of implementation in December can be resubmitted for re-adjudication under the improved plan. The process for retroactive claims will be in place in January 2015. We will send out information once the process has been implemented.